I’m having trouble listing my ticket

There are several ways you can list your ticket, depending on what ticket type you have purchased.

Trying to list Ticketek, Ticketmaster, Kaboodle, DICE or Moshtix tickets? Check out this FAQ or try one of the methods below!

PDF Ticket: If you are trying to list a PDF ticket, see if you have followed these steps or you can try forwarding the original confirmation email with the PDF tickets attached by following the instructions here. If neither of those options works, please take a screenshot of the error you’re receiving and contact us.

Don't have your PDF ticket yet or have your ticket in your ticketing account? You can see more information on this here 

Confirmation Email: If you haven't received an e-ticket yet, don't stress! You can list your ticket using the original confirmation email, by forwarding it to the unique email address here and we will respond with a link to complete the listing. Please ensure you do not include any information in the email forward, as this may cause issues. 

Apple Wallet: You can follow the instructions here.

SMS Tickets: If you have been sent an SMS with your ticket you can follow these steps to try to list your ticket. If that doesn’t work, please take a screenshot of the error you’re receiving, a screenshot of your SMS ticket and send through any links associated with your ticket to this email.



Need more help? Contact our Support Team here.


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