Tixel has many safety features that make it the safest place to buy resale tickets:
- We check all uploaded tickets in multiple ways with our own technology and reject any tickets that have been modified, tampered with or previously uploaded to the site.
- We hold onto your money and don't allow the seller to withdraw the funds until we have confirmed a ticket has been transferred to your account.
- We utilize a fraud scoring system and employ digital fingerprinting and geolocation checks on all transactions. Only users who pass our criteria are able to sell you a ticket.
- We have a dispute resolution team to make sure that every transaction is fair. If our dispute resolution team finds the transaction unfair, we can reverse the transaction.
- We use best in class payment platform Stripe to ensure your financial details are safe and secure.
Need more help? Contact our Support Team here.