Tixel has many safety features that make it the safest place to buy resale tickets:

  • We take all reasonable steps to check all uploaded tickets with our own technology and reject any tickets that have been modified, tampered with or previously uploaded to the site.
  • We hold onto your money and don't allow the seller to withdraw the funds until we have confirmed a ticket has been transferred to your account.
  • We utilize a fraud scoring system and employ digital fingerprinting and geolocation checks on all transactions. Only users who pass our criteria are able to sell you a ticket.
  • We have a dispute resolution team to ensure that every transaction is fair. If our dispute resolution team finds the transaction unfair, we can reverse the transaction.
  • We use best in class payment platform Stripe to ensure your financial details are safe and secure.



Need more help? Contact our Support Team here.

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