Tixel will release all funds 24-48 hours after the event takes place. Before you withdraw funds, you have to complete the payout information so we know where to send your money.
Our payment provider, Stripe, can only let you withdraw the funds once they have verified your identity with them.
It should usually take standard bank processing times to reach your account, around 1-4 business days.
Please note, that your online statement might be slightly delayed in showing the payment. Please allow 4-6 hours after Tixel’s expected payment for the payment to show up.
Here is extra more information about receiving your payout.
Need more help? Contact our Support Team here.