How do I remove myself from an Auto-Purchase of an event?

You can always manage your Auto-Purchases in the Waitlists section of your Tixel account. You can remove yourself from an Auto-purchase at any point. 

To remove yourself from an event waitlist or Auto-Purchase, follow the below:

1. Go to Waitlists.
2. Locate the event waitlist you would like to remove
3. Click on the "Manage" button.
4. Scroll down on this page below the sharing section 
5. Click on the edit button on the right of "Auto-Purchase info"
6. Click cancel "Auto-Purchase"

If  you have forgotten to remove yourself from an auto-purchase and an incorrect purchase is made Tixel will not be able to provide a refund. You can still resell the ticket on Tixel by following the instructions here.



Need more help? Contact our Support Team here.

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