How do I remove myself from an Auto-Purchase of an event?

You can always manage your Auto-Purchases in the Waitlists section of your Tixel account. You can remove yourself from an Auto-purchase at any point. 

To remove yourself from an event waitlist or Auto-Purchase, follow the below:

1. Go to Waitlists.

2. Locate the event waitlist you would like to remove

3. Click on the "Manage" button.

4. Scroll down on this page below the sharing section 

5. Click on the edit button on the right of "Auto-Purchase info"

6. Click cancel "Auto-Purchase"

Please note, that all Auto-Purchases sales are final. If you have purchased the incorrect ticket category or forgotten to remove yourself from an Auto-Purchase please resell your ticket on Tixel. 

If you are having any issues removing yourself, please contact our Community Support Team via the "Help" button below. 



Need more help? Contact our Support Team here.

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