Can I cancel the sale of a ticket once it’s been sold?

No, once a ticket has sold this transaction is final! 

If you have purchased a ticket on Tixel and do not need it anymore, please try reselling your ticket.

When an event has been rescheduled, in most cases your ticket will stay valid, unless we advise your otherwise.

In the event you have purchased a ticket to a rescheduled or cancelled, and you have not heard an update from us, don't hesitate to get in touch with our Community Support team via the chat button below and we can give you further information on this.



Need more help? Contact our Support Team here.

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