Why do I need to submit my passport or driver's license?

Sometimes we’ll need to verify your identity before you can withdraw your money from your sold tickets. We do this for your security and as a requirement from our payment partner to ensure a hassle free and fast bank transfer. All personal data uploaded to Tixel is kept safely encrypted.

If you have issues uploading the required documents, you can contact our Community Support team via the "Help" button below and provide us with your documents so that we can upload them. 

Was this article helpful?
2 out of 8 found this helpful