I haven’t received an email back after forwarding my confirmation email

If you haven’t received an email after a couple of minutes, please check your spam or junk inbox to make sure our emails are not getting blocked by your mail client.

If you are still having trouble forwarding your confirmation email, there are a range of alternative methods with our top ticketing platforms. Please visit this FAQ for a range of alternatives or contact our Community Support Team via the chat button in the bottom right corner. 

You could also upload the PDF directly to Tixel. 



Need more help? Contact our Support Team here.

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