I made a bank transfer to the wrong account, what should I do?

If you made a typo in your bank account details, you can always remove bank account details and provide new, correct details.

However, if you already initiated a bank transfer the time window where we can still cancel it is pretty short - just a few hours on a business day. Please get in touch with us ASAP and we might be able to cancel the payout for you.

If our payment provider and your bank have already processed the transfer, there is very little we can do, unfortunately. We strongly suggest that you contact your bank to find out more about the transaction as it is likely to bounce. 

 

 

Need more help? Contact our Support Team here.

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