Tixel is the official resale partner for Boardmasters Festival 2024 and has worked closely with Boardmasters and their ticketing provider (SEE Tickets) to ensure you can buy and sell tickets safely at this link.
How to list your Boardmasters ticket for resale
Step 1: Head to our sell page here
Step 2: Select 'I don’t have a file to upload’
Step 3: Select "SEE Tickets" in the dropdown
Step 4: Follow the instructions for forwarding your SEE Tickets confirmation email to Tixel.
SEE Tickets confirmation emails are only received by the lead booker and should have the subject line starting with Boardmasters Festival - E-Ticket Order
Why am I unable to list my Boardmasters ticket for resale on Tixel?
Most ticket types are allowed to be resold with a few exceptions:
- Deposit tickets (with unpaid balance)
- Payment plan tickets before the payment plan has been paid in full
- Litter bond
- Surf lessons and other extras
Please check that the ticket you are trying to sell does not fall into any of the above categories. If it doesn't and you are still having issues, feel free to contact our Community Support down below and our support staff will help troubleshoot.
I've sold my ticket. What happens next?
Once you've sold your ticket, there is no further action required from sellers. All buyers will be provided with a new ticket which they'll be able to download closer to the event. By default, your funds will be released after the completion of the event, however, you may be eligible for express withdrawal. Click here to find out more.
I've purchased a ticket on Tixel, when will I receive my PDF?
You will be issued with a brand new ticket which will be available to download closer to the event. The date for when PDFs are released is still to be confirmed with the organisers. All buyers will be notified when their tickets are available to be downloaded.
I've purchased a ticket on Tixel, am I eligible to redeem a litter bond at the festival?
Please note that tickets purchased on Tixel DO NOT include litter bonds and Tixel ticket holders will not be eligible to redeem a litter bond at the festival.
Need help? Contact Community Support here.