Having Trouble with Your Ticketek Ticket at the MCG?

We're here to get you sorted - so if you're facing any issues with your Ticketek ticket for Taylor Swift at the MCG, follow these steps:

First things first - have you done the following?

  • You've got the Ticketek App downloaded or updated to the latest version on your mobile device.

  • Signed into the Ticketek account you used to accept tickets from your Tixel Seller.

Still need immediate help? Get onto us directly through these steps:

  1. Report the Ticket through your Tixel Account:

  2. We'll Be in Touch:

    • Once you've reported your issue, hang tight. A Tixel team member will reach out to you on your mobile phone pronto.

  3. Have Your Info Ready:

    • To get you sorted and into your event as quickly as possible, please have any relevant information handy.


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