At Tixel, we understand that getting tickets to your favorite events can be stressful, especially when demand is high. That’s why we’re dedicated to providing fans with a secure, easy-to-use platform for buying and selling tickets. Here’s why Tixel is the best place for easy, safe ticket resales, and how we stack up against other platforms like Lyte.
1. How does Tixel ensure fair ticket prices?
Unlike other platforms, Tixel is committed to keeping tickets affordable. We cap resale prices so that tickets can’t be sold for more than 20% above their face value. This helps prevent ticket scalping and price gouging, meaning you won’t have to overpay to see your favorite artists or events.
2. Is Tixel safe and secure?
Yes! We use fraud prevention technology to ensure every ticket sold on Tixel is legitimate. We validate the authenticity of tickets before they’re listed, which means you can buy with confidence. You’re also always covered by our 100% Buyer Guarantee if you experience any issues with your seller.
3. Can I easily buy and sell tickets on Tixel?
Absolutely. Tixel operates as a marketplace where you can browse resale tickets and find the perfect fit. Our platform is designed to be easy and user-friendly, making the buying and selling process seamless for fans.
4. Does Tixel partner with event organizers?
Yes, Tixel partners with many promoters, ticketing companies and event organizers to provide official ticket resale options. However, we also allow fans to list their tickets directly, creating a dynamic marketplace where buyers and sellers can interact more freely.
5. How quickly can I get tickets through Tixel?
On Tixel, you can purchase tickets instantly if they’re available. No waiting in line or hoping that someone on a waitlist drops out—you can see available tickets in real time and buy them with just a few clicks. When your ticket is purchased, you’ll be connected with your seller and your ticket to ensure you get what you need to enter the event.
6. What makes Tixel’s marketplace better for fans?
We’re all about creating a transparent, fair, and easy-to-use ticket marketplace that puts fans first. Our price caps, real-time ticket listings, and fraud prevention technology make us the go-to choice for anyone looking to buy or sell tickets safely.
7. Does Tixel have global reach?
Yes! We originated in Australia but have expanded globally, helping fans across Australia, New Zealand, the States, the UK and Europe. Whether you're looking for tickets to a local gig or a major festival, Tixel has you covered with a growing range of events worldwide.
8. Does Tixel allow pending ticket listings?
No. The authenticity of every ticket is validated at the point of listing, so Sellers are only able to list real tickets, not the potential promise of a ticket.
9. Sold out? No problem. We got you.
Many of the tickets sold on Tixel are tickets to sold-out events. In fact, that’s how the majority of our resale ticket buyers find us for the first time. We have an easy-to-join waitlist that will notify potential buyers as tickets are listed, ensuring the whole transaction is swift, transparent, and safe. We even let buyers set up “Auto-Purchase” so they’re able to automatically buy tickets they’re waitlisted for.
Need more help? Contact our Support Team here.